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03 — RETAIN · Adfinity CRM
The money is in the follow-up.
CRM pipelines, WhatsApp and email automation, segmentation and retention journeys — so no lead goes cold and no customer is acquired twice.
Speed to leadLead → sale %Repeat rateLTVChurnReactivationSpeed to leadLead → sale %Repeat rateLTVChurnReactivation
Is this your bottleneck?
Tick what sounds familiar.
An honest self-check. If this layer isn't where you're stuck, we'll point you elsewhere.
Capabilities
Everything inside CRM & Lifecycle.
Turn leads into customers and customers into repeat revenue.
RETAINCRM SetupA clean pipeline your team actually uses — stages, fields, owners.
RETAINCRM ManagementOngoing hygiene, reporting and improvements so the CRM stays trusted.
RETAINLead NurturingSequenced messages that move leads from curious to ready.
RETAINEmail MarketingCampaigns and automations that earn the open.
RETAINWhatsApp MarketingIndia's highest-attention channel, used with consent and restraint.
RETAINAutomated Follow-upsInstant replies and reminders so speed-to-lead is minutes, not days.
RETAINLead ScoringKnow who to call first.
RETAINCustomer SegmentationDifferent customers, different messages.
RETAINRetention CampaignsBring customers back before they drift away.
RETAINMarketing AutomationConnect forms, ads, CRM and messaging into one flow.
How we run it
The crm & lifecycle loop.
02
Architect
03
Integrate
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Automate
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Segment
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Engage
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Improve
Packages
Choose the depth you need.
Every package is quoted to your scope — channels, complexity and targets. Enquire and we'll send a tailored proposal.
CRM Launch
For businesses whose leads live in chats, sheets and memory.
Price on enquiry
One-time project
- CRM setup
- Pipeline architecture
- Lead stages
- Forms
- Lead routing
- Basic automations
- Follow-up workflows
- Email / WhatsApp integration
- Reporting
Lifecycle
Advanced recurring service that compounds customer value every month.
Price on enquiry
Retainer
- Lead nurturing
- Email campaigns
- WhatsApp campaigns
- Customer segmentation
- Automated journeys
- Re-engagement
- Retention campaigns
- CRM optimisation
- Monthly experimentation
We recommend based on your team size and budget — from lightweight tools to HubSpot or Zoho. We've also built custom CRM and WhatsApp automation systems when off-the-shelf tools don't fit.
Yes, through the official WhatsApp Business API with approved templates and customer opt-in. We don't use grey-market bulk senders that get numbers banned.
Usually the opposite — small teams benefit most, because automation does the follow-up nobody has time for. CRM Launch is designed for exactly that.
Next step
Let's build your growth engine.
Tell us where growth is stuck. We'll tell you honestly whether we can fix it — and what it would take.